Privacy Policy

Solve Lending & Realty is committed to respecting your right to privacy and protecting your information when you use our services. This Privacy Policy describes what information we gather, how we use it, the safeguards we have in place to protect it, and the choices available to you regarding your personal information.

This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services is subject to this Privacy Policy as well as our Terms of Use, including all dispute resolution provisions, arbitration, limitation on damages, and choice of law.

This website is a general audience site. We do not knowingly collect personal information from children under the age of 13.

1. Collection and Use of Your Personal Information

We collect personal information from you only when you voluntarily submit it in order to obtain certain information or services, including:

• Requests to find out more about our programs
• Requests to contact us
• Requests to forward your information to one of our affiliates

Information We Collect

• Contact information such as name, email address, mailing address, and phone number

How We Use This Information

• Send you requested product or service information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Improve our website and marketing efforts
• Conduct research and analysis
• Display content based upon your interests

Data will not be sold or shared with third parties for promotional or marketing purposes. Information collected may be used to help train AI models and improve our offerings.

Do Not Track

We do not honor all "do not track" requests and settings. If you use any signal or mechanism that provides you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party websites, we will attempt to override such signals or mechanisms. When you use our website, no other parties can collect personally identifiable information about your online activities over time and across different websites.

2. Consent to Contact

By submitting a form on this website, you agree to have your information shared with us and for us to initiate contact with you at the telephone number you provided using live, recorded, artificial, or AI-generated voice, mobile phone (including through automated dialing, text SMS/MMS, or pre-recorded messaging) and/or email — even if your telephone number is on a corporate, state, or the National Do Not Call Registry.

You further represent that you have the authority to provide this consent regarding voice and text calls to the telephone number you provided.

• To opt out of voice calls: tell the operator you no longer wish to receive voice calls.
• To opt out of text messages: reply STOP.

3. Your Rights as a California Resident (CCPA)

We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any terms defined in the CCPA have the same meaning when used in this notice.

California residents and all users have the right to:

How to Exercise These Rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Requests can be exercised free of charge and will be addressed as early as possible and always within one month. The designated email address for these requests is info@solvelr.com.

Additional California Rights

If you are a resident of California, in addition to the rights set forth above:

• We will not share any personal information about you to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.
• You have the right to request information from us regarding the manner in which we share certain categories of information with third parties for their direct marketing purposes, including: the categories of information disclosed, the names and addresses of those third parties, and examples of the products or services marketed where the nature of the third party's business cannot be determined from their name.

4. Information Sharing

We may share your personal information with any other business associated with this site in the ways described in this Privacy Policy. We may provide your personal information to our subcontractors in support of our services, such as customer service. These companies are authorized to use your personal information only as necessary to provide these services to you.

We may also disclose your personal information:

• As required by law, such as to comply with a subpoena or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• To any other third party with your prior consent to do so.

5. Cookies and Other Tracking Technologies

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We may use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics about visitors to our site.

6. SMS / Text Message Terms

By providing your phone number and opting in, you agree to receive SMS messages from Solve Lending & Realty for the purposes described below.

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel SMS at any time by replying STOP. We will send a confirmation and you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.
3. For help, reply HELP or contact us at info@solvelr.com or (562) 262-9162.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply. Message frequency may vary. Contact your wireless provider with questions about your plan.
6. Your opt-in data will not be shared with third parties.

7. Consent to Receiving Emails and Automated Contact

By registering, you give us and our professional real estate clients and advertisers permission to contact you via text message, email, or telephone using the email address and/or telephone number you provided during registration. Such contact may include attempts to reach you via auto-dialing, prerecorded or artificial voice, or auto-texting technology.

You may opt out of receiving these communications by unsubscribing from any email or replying STOP to a text message. There is no fee charged by us or our advertisers to receive text messages; however, your mobile service provider may charge you for sending and/or receiving text messages and air-time.

8. Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Links to Other Websites

Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policy. We encourage you to carefully read the privacy statement of any website you visit.

10. Widgets and Third-Party Tools

Our website may include widgets — interactive mini-programs that run on our site to provide specific services from another company. Personal information such as your email address may be collected through the widget. Cookies may also be set by the widget to enable it to function properly. Information collected by any widget is governed by the privacy policy of the company that created it.

Our website may offer publicly accessible blogs, social media, or community forums. Any information you provide in these areas may be read, collected, and used by others who access them.

11. Visiting From Outside the United States

This Privacy Policy is intended to cover collection of information from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. The data protection laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices or changes in regulations governing privacy. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

13. Contact Us